Frequently asked questions.

1. What areas do you service?

We proudly serve Long Island, Queens, Brooklyn, the Bronx, Manhattan, and parts of Suffolk & Nassau County. If you’re unsure whether we cover your neighborhood, just contact us—our team responds quickly.

2. Do you offer same-day service?

Yes. EverGuard offers same-day and next-day appointments for most pest issues.
For emergencies such as bed bugs, rodents, or severe infestations, we prioritize immediate scheduling.

3. Are your treatments safe for pets and children?

Absolutely. We use eco-friendly, low-toxicity, and family-safe products that are approved for residential use.
Our technicians will walk you through any recommended re-entry times or precautions.

4. How much does pest control cost?

Our pricing is transparent and competitive for the New York market:

  • General Pest Control: Starting at $149

  • Rodent Removal & Exclusion: Starting at $199

  • Bed Bug Treatment: Starting at $299

  • Monthly Building Service: Custom pricing based on property size

Exact pricing depends on the size of the property and severity of the issue.

5. What types of pests do you treat?

We handle all common New York pests, including:

  • Roaches

  • Rodents (mice & rats)

  • Bed bugs

  • Ants

  • Spiders

  • Wasps & hornets

  • Flies & fruit flies

  • Fleas & ticks

  • Silverfish

  • Pantry pests

If you're experiencing something unusual, send a photo—we’ll identify it for free.

6. How long does your pest treatment last?

Most treatments offer protection for 30–90 days, depending on the pest type and environment.
We also offer monthly and quarterly service plans to ensure long-term prevention.

7. Do I need to leave my home during treatment?

Usually no.
For standard treatments (roaches, ants, spiders, rodents), you can stay home.
For bed bug or heavy chemical applications, your technician will advise if a short re-entry window is needed.

8. How do I prepare for my appointment?

Preparation is simple:

  • Clear access to baseboards, kitchens, and bathrooms

  • Store food items

  • Remove clutter where pests may hide
    Bed bug or rodent jobs may require specific prep—your technician will provide instructions in advance.

9. Do you offer recurring monthly services?

Yes. Our Monthly Building Maintenance Program is perfect for:

  • Apartment buildings

  • Multi-family homes

  • Restaurants

  • Retail locations

  • Offices

  • Warehouses

It includes routine inspections, treatments, and documentation for compliance.

10. What if the pests come back after treatment?

Our services include a warranty/guarantee period.
If pests return within that timeframe, we’ll return at no additional charge to retreat the area.

11. Are your technicians licensed and certified?

Yes — all EverGuard technicians hold New York State pesticide licenses, complete the required training, and follow strict safety and compliance protocols.

12. How do I book an appointment?

You can book easily through:

  • The “Book Now” button on our website

  • Calling or texting our main line

  • Filling out the contact form on our website

Same-day appointments are often available.

13. Do you provide commercial pest control?

Yes, EverGuard services:

  • Restaurants

  • Hotels

  • Offices

  • Apartment buildings

  • Retail stores

  • Medical offices

  • Warehouses and industrial properties

We also provide service reports, logbooks, and compliance documentation.

14. How long does a typical treatment take?

Most appointments take 20–45 minutes depending on severity.
Rodent work, exclusion, or bed bug jobs may require 1–2 hours.

15. Do you remove dead animals or handle wildlife?

Yes — we offer dead animal removal and basic wildlife removal/exclusion (squirrels, raccoons, birds).
For larger wildlife, we coordinate with licensed wildlife specialists.